Find 4 Star Hotels in Wheldrake from SAR 259

"Just what we were looking for when we visited York. Great city, great hotel. Would definitely stay again. "

"This hotel is amazing. We’ve been coming here as a family of 4 for over 7 years and every time it’s great. We’ve especially come for the pool and breakfast which are both excellent. I’d like to highlight the exemplary breakfast staff who do their upmost to make sure it’s special. Special hot chocolate? No problem. Special hot muffins? No problem. We use the family sized rooms and they’re great for a family of 4 with 2 big kids."

"Never used the bar. "

"Bedroom was clean but needed some maintenance. Disappointing stay for the amount of money. Buffet breakfast not upto our usual stranded. No hash brown. No mushrooms. Extra charge for car parking which is not noted on the website! Ridiculous price at £20 per night. Definitely wouldn't stay again. Only positive is the location. "

"Breakfast and all staff were very friendly and helpful "

"Great hotel in York old town. "

"Lovely clean room and super comfortable bed. "

"Breakfast was lovely"

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"