"Customer service was horrible; I felt like they were questioning me like I were a criminal; front desk let people cut in line while doing my check in with all our documents/passport info visible; attitude was bad while I asked for a map; hotel is very old; rooms were dirty. Amenities were minimal! The only good thing about this hotel was the location that’s about 5 minute walk to the train station. It is very questionable that this hotel is 4 star????!!!!"
"Customer service was horrible; I felt like they were questioning me like I were a criminal; front desk let people cut in line while doing my check in with all our documents/passport info visible; attitude was bad while I asked for a map; hotel is very old; rooms were dirty. Amenities were minimal! The only good thing about this hotel was the location that’s about 5 minute walk to the train station. It is very questionable that this hotel is 4 star????!!!!"
Yu