"First time staying at this particular hotel, we usually stay at the one next door every year (purple one) wanted to gives this one a try. Very clean and quiet hotel and room. Sophie or Sophia (sorry can't remember which one) was pleasant upon arrival. Issues, there are no hooks to hang towels, coats etc. (One behind door only) . Bed side table no drawer or cubby hole to put anything, infact no drawers to put anything in the whole room. Not convenient for a 4 night stay to put our things...
"Recently built hotel in a strategic location close to shopping areas and restaurants. Breakfast is good. Room cleanliness is inadequate: under the beds there are waste and items left by previous guests. Staff presence is limited. The lounge is essentially unattended throughout the day"
"Helfpul staff and flexible approach included very well managed early check-in.
Secure car parking in underground park with lift from lowest basement floor to lobby and room levels. £18 per 24 hrs period, but free for hotel guests after 10pm.
Limited vegan options."
"This was a very grand hotel at an incredible price. Not just a hotel but an historic estate with grounds to explore, a gym, pool, sauna and steam room. Breakfast was nice with loads of options. We didn't have an evening meal there as the bar food was too expensive for what it was, eg £18 for a pizza, £21 for a burger. We had kids with us and the restaurant menu wasn't suitable for them but we found a nice Italian restaurant just ten mins away in Dorking.
Here is why this isn't a 5 star review....
"Good place to stay for a flight from Gatwick. Everything was clean apart from the carpet which was a bot sticky. The night we stayed was boiling hot and of course there was no AC."
"Good to have a swimming pool and free help yourself to drinks. Fan was helpful
Walls of room do not stop hearing just talking noises from next door into the night"
"It was a nice place to stay before our long flight the next day. Comfortable, nice food in the restaurant. Although the shuttle to the airport wasn't free was worth it to be dropped at the departure gates."
"Flawless experience from start to finish! Check-In was easy, smooth and welcoming.
Room was clean, fresh and well laid out with everything needed including an Iron and board!
Breakfast had an exceptional range of options from traditional full English, continental and fruit as well as pancakes.
Check out was just as great and staff were super nice as we left"
"A really lovely hotel.
Great character but still modern facilities.
AC was a real bonus during this hot period.
Thank you to all the wonderful staff 😃"
"We only stayed one night for a wedding ! we checked in and went to our room only to find out that there was no water in the hotel room . We was not informed of this issue at the reception. Absolute disgrace no showers no toilet flushing no hand sanitation. Staff seemed as if they were helpless. Did not do anything to alleviate the situation. The toilets began to back up and became unusable during the wedding. It was embarrassing. Compensation and refund was varied and inconsistent. Why should I...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
