Find 4 Star Hotels in Usuda from SAR 376

"Beautiful large rooms and luxurious bathroom. Hotel and restaurant staff were friendly and always willing to help. Onsen was great too and had it to myself the 2 times I went. Lobby and common areas were a little worn and dated but clean. Fantastic value for what I paid considering surrounding hotels were 2-3 times more and maybe not as nice. Definitely recommend."

"When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!"

"It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner."

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"Best Service ever. our 18 mths old child developed fever when we were on the way to the hotel. could not find any open hospital so we just wanted to try our luck to go straight to hotel and ask for help. they told us its better to ring ambulance when we arrived, also offered us to ring ambulance on our behalf, due to our limited Japanese. a manager (I assumed) even asked one of their staff to go outside to direct the ambulance on their entry. while we were waiting for the ambulance, they gave us ice pack to cool my child. Can't thank them enough for what they have done to our family. "