Find 4 Star Hotels in Untermeierhof from SAR 235

"Room ok - only stayed two nights. There was a chip in the bottom of the sink which gave the impression it hadn't been cleaned properly until you realised it was chipped and the plug wasn't working properly. Light at one side of the bed not working - plug on the other side not working. Bed & pillows were very comfortable. States black out curtains but light filtered through the top. Buffet style breakfast which was average - could do with 2 coffee machines to help reduce queuing time. Staff very polite. Location good - very near the station and underground. "

"Room is clean and staff is helpful as well. "

"Loved the Hotel, the location is top and easy to move around, nice and clean rooms, the rooftop bar is amazing "

"In room washer and dryer is a big plus "

"Excellent location. Close to public transportation and attractions. Room is clean and spacious. New furnitures. Friendly staffs."

"My expedia confirmation said checkout was 12, but on arrival the hotel said it was 11. I told the front desk this, but they didn't seem bothered and just said it was wrong on Expedia. It was a bit annoying as we had planned our onward trains based on midday checkout. The room was nice, and we enjoyed the sauna in the gym. It is at least 30mins by bus from the main tourist areas, but we knew this when booking. The big issue was that the lifts were broken for most of our stay. It was annoying to walk up 4 flights of stairs, however the main issue was the entrance to these stairs were outside. They propped the door open and so anyone on the street could have wandered onto the guest floors. They should have had a staff member there checking people had room cards to come in. Very unsafe. I also feel like they should have made an effort to apologise to guests (maybe offer a free drink? Or at least a message under the door). All they did was put a sign on the lifts. Another issue was the cleaners took all our towels away and didn't replace them. No one from reception answers the phone ever (we tried on several days for different reasons, and no one ever answered), so we had to go back up and down 3 flights of stairs to get towels from the gym. Also we had spiders in our bathroom despite being on the fourth floor, which we think is because there is a big gap under the sink which hasn't been blocked off."

"clean room"

"Positives: Location was good, close to Belvedere Palace, train station and great public transport links that are very quick into the centre. Room was large and spacious with a desk and table to woe from. Negatives: The check in was slow and there were long lines and waiting times. This could easily be resolved with more staffing or sharing check in links in advance, so crazy they have done nothing about it. No facility for making coffee in-room. To me this is a basic essential found in most accommodation across Europe. The fact I have paid for a studio with a kitchen, then at a minimum I expect to be able to make a cups of coffee. There was even a dishwasher and a microwave, and yet no coffee machine, or cafetière/french press. It’s a big miss for me as it’s such a basic and convenient item. Also not impressed that I had to argue the case at reception to then borrow a French press! Otherwise you should pay 25 euros for a kitchen box! "

"clean rooms, comfortable beds, great staff at Reception, allowed us to keep our luggage after check out, good location"