"The hotel is very well situated from the station and town centre. Breakfast was very good. Standard room was ok quite small although king bed. Our only complaint was it was so noisy from the street, shouting in the night and the refuse lorry came every morning at 5am so if we stayed again we would ask for a room overlooking the river side not the street. The hotel should look at visitors who are staying more than one night and offer rooms accordingly we stayed 3 nights and should have asked to...
"Stayed here numerous times and didn’t feel like our room was so good this time. We had room with free access to the 24/7 club room with drinks and snacks. However the night and next day the drinks all tasted like tonic water nothing had been changed or checked or had just been ignored. Not really any interaction with staff and just didn’t seem so special. Excellent location and it is a lovely hotel still and we would come again and hope next time would be more like the class we’ve previously...
"I stayed for 3 nights. Water bottles in the room do not get replenished daily also no AC. I’m not sure how this is a 4 star hotel. Everything else was ok but I was a little disappointed"
"Booked it through Expedia that said parking available. When arrived they said they had limited spaces and should have pre-booked a space. That option wasn't available. I ended up parking half a mile away and paying a total.of £75 for it! I could have used that for a better hotel width parking spaces."
"Bien situé (au calme mais centre de York accessible à pied) avec parking à tarif raisonnable
Lobby sympa et piscine/sauna accessibles
Mais chambre trop petite pour 2adultes+2 enfants"
"The room was great for a short stay, however the reception staff (specifically blonde woman assisting with our check-in) was quite unpleasant. She behaved condescending, as if our arrival was an inconvenience to her- which made a very poor first impression."
"I’ve stayed here a few times. It’s in an excellent location close to the train station, bars and restaurants. Breakfast was excellent, loads of choice."
"Clean spacious rooms. Upgraded to club level. Staff good, meal very nice and good options. Breakfast good options but not quite as good as previous time I visited."
"Stayed for 3 nights, no room cleaning service. I check in late and there’s no one at reception. Had to wait and when staff finally came, they are rude."
"Never had the breakfast rooms clean bed comfy but the lifts where so slow to the point we had to start walking down 12 floors as one was out of order then when you do get the lift it’s going to every floors and everyone is cramped in not good."
"Lovely hotel with character. Breakfast was calm and quiet - just what was needed and filled us up for the day!
Staff were friendly and helpful and the hotel was clean.
The lift was very small and made strange noises so not for those who don’t like them!
Furniture/ air con etc in rooms does need updating but considering the heat we had an excellent night’s sleep"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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