Find 4 Star Hotels in Southfield, MI from SAR 432

"I had double booked my reservation, and cancelled the wrong date as soon as I learned of it. This hotel still charged me for both. They accepted over $400 and refused to cancel it because it was a "no show." They present themselves as a luxury hotel, but their customer service was that of a much lower class facility. I would not recommend booking here under any circumstances. They provided no service at all, but they kept my payment. "

"Beautiful hotel! The beds are comfy, good shower pressure and nice toiletries. The roof top bar has some tasty drinks and amazing views. The only reason I am giving it a 4 star instead of 5 is the walls are real thin. Neighbors came back to there room arguing at 4:30 am and heard that. Also heard them making up at some point later in the morning lol. If you are going to a concert or a game, Nemo’s bar across the street has shuttle service. The italian place also across the street was delicious! We had a perfect night "

"It was good the pro"

"Clean room. Facility is clean. Structured. Room very comfortable. Valet attendants go above. Courteous, helpful as I am handicapped needed care to load/unload. Once we learned the access to the hotel not being where the casino is was much easier. A lot of construction in the area. "

"Clean room. Very helpful staff. Romantic but few amenities. No closet, no lights other than bedside lamps."

"Very nice place. Didnt have time to check out amenities. Staff were helpful and pleasant."

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."