البحث عن فنادق بتصنيف 4 Star في سوذرتون من SAR 376

"Used the spa - staff in spa were lovely. Though two masseuses. both my partner and I booked the same treatment. We had completely different experiences. Both half hour one finished after 20 mins and one was full half hour. Lunch with the spa - the spa man who was lovely had to serve it. The restaurant staff refused to do anything. Didn’t clear plates nothing. 4 tables in there and 5 staff stood behind the bar talking ignoring my presence for a few minutes, I left and returned and when I asked...

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"OK so ..parking was good but tight .. To me the restaurant is in the wrong location..would have liked it if it was on the main floor where breakfast is served so you could have a view over the sea front while having you main meal ..rather than down below ground level .. sorry but the prices are a little high .. drink .starter .main ..half pint coke ..pate ..fish chips and peas for £32. 00 is high sorry that's my thoughts ..food was nice but still .. staff are a credit to the hotel."

"We loved our stay at the Bell. Very comfortable and friendly with great facilities."

"We had a comfortable overnight stay (very comfortable bed!). Having been to a wedding reception that day, we didn’t want much to eat, but found just what we wanted, even though the menu is not extensive. The food was good and the fish and chips are obviously a popular choice, and looked delicious. Breakfast was good. Staff very helpful and friendly."

"Our whole stay from start to finish was top notch! Each & every staff member we encountered went above & beyond, exceeding all expectations whilst delivering phenomenal customer service, making us feel special & truly valued. Absolutely NOTHING was too much trouble & we could not fault anything! I'm so sorry I didn't get everyone's names but they all deserve a mention & are a credit to the establishment! Upon arrival we were greeted by a lovely lady who took our car registration to enable us to...

"staff were extremely polite and helpful."

"This was our first time staying here and definitely won’t be the last. From beginning to end a wonderful experience. Both hosts professional, friendly and helpful. Amazing breakfast. Comfy beds with super shower and spotless well equipped room. Made to feel extremely welcome 😊"

"Lovely big bathroom , very comfortable bed. Parking wasn’t a problem at all as parking right outside on the street ."

"When we walked into the room, we were shocked to see how small and dated it was. Believe me it was hard for two people to walk around, also the bathroom sink was in the bedroom which was so tiny and every time you washed your hands the water just went down on the floor. This guest house is no way 4star, it’s a deliberate miss representation. Please think before you book."

"Neil and his team were perfect hosts. Our room was spacious and comfortable and spotlessly clean. The meticulous attention to detail, wonderful breakfasts and very friendly and helpful hosts made our stay memorable. Thank you all. Michael and Linda"

"First holiday for my husband in two years, recovering from health issues and he really enjoyed the experience, Ed, Bev and all the staff were great and to top it up the weather was great Thank you all at Barons Court"

"Very clean room staff were there when needed and always helpful breakfast was excellent very happy with everything thank you"

"We loved out 1 night stay, the staff were so friendly and helpful. We had breakfast in our room because we had a call to do and it was delicious. We will definitely be back."