Find 4 Star Hotels in Serowe from SAR 143

"Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room."

"Our check in was horrible. We booked the executive room a month before but when we got to the place we were told that the executive rooms are fully booked we will have to settle for standard room. Firstly, we booked executive room because of a reason, now we had to settle for a small bed horrible shower and not to mention that the standard room was not that clean. However, we were moved to the executive room the day after. When we asked about the refund for Friday night, they came up with...

"We arrived to find the establishment in total disrepair and deserted. We found a phone number on a black board to call and were informed that despite our confirmed and paid booking, the shalets were not in operation. We were forced to leave and find alternative accommodation. Do not book for this establishment until it is confirmed revamped and properly managed."