Find 4 Star Hotels in San Rafael from SAR 204

Good option and great location. Wifi in the room not good

Nice hotel close to every single spot in reforma,staff very friendly

The only issue was the service they offer for premium guests on the 12th floor, the staff was not too helpful and or friendly.

Location is excellent. Staff is very accommodating, especially Saul who went out of his way to make sure we were comfortable. This hotel is considerably cheaper than others in the area and overall it’s just as good. Busy andadores right next to it and with many options for food. Would definitely stay here again.

Tengo que agradecer al eficaz staff que me atendió. Nosotras visitamos de Oregon y la atención iba bien hasta… la primer noche que se descompuso el A/C pero inmediatamente me movieron de cuarto a una mejor habitación y estaban siempre al pendiente que estábamos bien. Son muy atentos y muy amables los botones. El restaurante es muy bueno , el buffet desayuno también! Y la zona de business de lo más tranquilo, relajante y delicioso desayuno. La alberca super agradable de lo máximo con vista al...

Location

Everything

Great location. The accommodations were super and service was excellent. The bar tender Michelle was wonderful and provided us with great information of the local area and amenities.

Great place to stay near everything

There’s not enough words to describe how incredible the staff at the hotel made us feel. Although we traveled for different reasons, our wedding anniversary fell within the days we stayed at the hotel. We mentioned it during our check in and what happened next, left us speechless (and a little teary-eyed). They took it upon themselves to give us a couple of back-to-back surprises, not to mention that the overall treatment they afforded us was way above average — it was amazingly warm and...

Great experience except that the elevator did not work half the time I was there. That did not bother me much since I am able to go up and down two flights of stairs (I was on the third floor), but I could see where this could be a problem for other guests. The hotel only has one elevator. The WiFi worked very well all over the hotel which was very convenient. A lady at the front desk helped me connect. The staff is very friendly, helpful and accommodating. The room was clean and comfortable. I...

Comfortable, safe, great location, staff was amazing! I would stay at the Laila Hotel again!

Lovely space, front desk guy was Awesome’

The Zocalo Central was amazing. Free abundant breakfast at the charming rooftop restaurant plus hearty snacks and beer 24/7. The room was quiet and beautiful. The location perfect for seeing the historic center and all kinds of shopping. We found some of the front desk staff to be somewhat disdainful. We were not asked to open a spending account upon check in when we paid for the entire trip which resulted in our laundry being held hostage at 10 PM because we didn’t have “credit”. The lady...

We loves the hotel the surrounding which is not the hotels fault had some street ladies but the hotel was awesome

One of the most delightful hotels we've ever stayed in. Classic, century-old hotel with so much history and charm. Perfect location in a great and vibrant neighborhood, close to many transit options and walkable to sights. The hotel was beautiful, quirky and interesting (like something out of a Wes Anderson movie). And the staff was so helpful and attentive, we didn't want to leave. So much better than an Airbnb or generic hotel chain. Perfect introduction to Mexico City, and we would 100% stay...