Find 4 Star Hotels in Sainte-Helene from SAR 587

"Parfait!"

"The room was freezing, and the staff didn't care.It was -20c outside and got colder through the night. Also, the windows are not well insulated. The floor, even with the carpet was freezing. Staff told me the system was " resetting" and told me not to touch the heating system and they lower the temperature, this that made things worse because now the heating system was blowing the warm air intermittently. I increased the temperature and it took a few hours before it started heating because the warm air was way too mild. That was at 3am! I had a terrible night! They should have heated that room before I arrived. They had plenty of time to do it. If they are not willing to do that, then they should have a heating system that is more efficient. Frankly, the staff seemed to not care at all."