"The room has lovely sea views but the carpet is heavily stained and the decor generally quite tired. The room was also incredibly hot despite being offered a fan by the helpful staff. It is a great hindrance that the windows cannot be opened more than a few inches.
For a hotel of this reputation and in this price range, air conditioning should be incorporated throughout.
The ground floor area and amenities like the pool are wonderful, as are the friendly staff.
The fabric of the hotel (e.g....
"Staff, accommodation and food were great, though staying for 10 days we virtually had every dish from The Ocean menu! It did get a bit boring! The Mexican restaurant was very noisy and service was poor, and we only went there once because of that.
Disappointed that we weren’t told beforehand about the lack of Spa activities due to staff illness. We were looking forward to the odd experience and they were not available unless we went into St Peter Port.
The road closure was also a problem which...
"I thought I wrote one the other day. We are very happy with the location, cleanliness, decor, staff especially Kati. Dinner at the Copenhagen was delicious and memorable."
"Great position with lovely views over St Peter Port Harbour, from our balcony and the dining room. The food in the restaurant was first class with an extensive menu and local fish and ingredients. Breakfasts were also excellent. The staff were friendly and helpful and made our stay great. We could not fault anything."
"Sehr ansprechendes Ambiente, gute zentrale, aber ruhige Lage, äußerst hilfsbereiter Concierge, gutes Essen. Insgesamt hilfsbereites und effizientes Personal, jedoch an einem Abend unnmotivierte Kellner in der Bar."