"Front desk is very professional, and the rooms are nice and spacious with clean sheets. However you can tell the hotel is extremely in need of maintenance, and housekeeping is stretched so thin that they are barely hanging in there - doing the minimum to keep the place running. Ultimately this hotel has had much better days, was probably a top luxury hotel once upon a time, but unfortunately, is being run into the ground."
"Stayed in the junior suite with a beautiful sea view mid September 26
Lovely spacious clean room with a modern and practical design.
The whole hotel has been recently decorated to a high standard couldn’t fault the cleanliness throughout.
Our room was cleaned every day with fresh clean towels.
The staff were all very friendly around the hotel making our holiday as relaxed and easy as we wanted.
Reception was particularly helpful nothing was too much trouble for Stanislav and the team.
Big...
"I guess this place uses central heating/cooling - as in every room is set to the same temperature. Thats new to me and I didn’t observe that at any other hotel in Bulgaria. Unfortunately that meant extremely hot suffocating room in dead of summer heat. Took a while the staff to admit that the AC doesn’t work, which was frustrating. However the rooms looked freshly remodeled and they were very clean. Will try them again sometime, hopefully they fix their AC issues!"
"Other hotel guests were out of control, lying around reception on sofas for hours, shouting at each other. The experience at breakfast was a free for all, the waste of food by guests was not controlled, the management had lost control. I requested an additional bed at booking but got charged another 90 euro for a sofa bed. I have stayed at many hotels for business and pleasure and would say that this was one of my worst experiences in a long time, I would not recommend this hotel to any family...
"Our room and the hallway to our room smelled awful. When we got into our room we saw the bathroom faucet was leaking and the floor was wet with some brownish residue that was maybe sand or...? We told the front desk and they said we can fix it...tomorrow. At that point it was 8pm. We had booked two nights all inclusive. We left as soon as we could - 7am the next morning. No meals, no beach. Complete waste of our money spent. We asked front desk for a refund and were again told to wait. We had...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
