"The reception staff were friendly and attentive. Property in a poor state of repair, both in the bathrooms - leaking shower screens, cracked and mouldy tiles, and also the spa was filthy I cannot think why anyone would attend for a spa break. Showers were cold in the spa and filthy changing rooms. Beds were comfortable and clean. Sadly no water or biscuits provided in the rooms. Breakfast was fine although the pancake machine clearly hadn't been used in a while as instead of a pancake I got a...
"Very disappointed to see the rooms didn’t have air conditioning. I took my kids in the heat wave there especially for air con and swimming. They said we had to pay extra for ac and they didn’t have rooms available. To say the least kids didn’t get any sleep as they couldn’t breathe because the room was so hot."
"We stayed 3 nights for a family wedding. Beautiful hotel with lovely grounds and good facilities. The room was spacious, well equipped and very comfortable. The spa is very nice. Breakfast good. staff helpful.
Tunbridge Wells is a lovely town and worth a visit. Lots of restaurants and bars and the Pantiles area is a pleasant 15 minutes walk either along the road or through the wooded area beside the road that also runs past ‘The Rocks’ and the cricket ground."
"The hotel was clearly dated though I had read that the rooms had been updated. I guess we didn't get one of those rooms because ours was really outdated. Tiles in the bathroom were splitting apart at the grout and had black in it. The carpet had stains and burns all over it and was clearly barely attached to the wall. It was clean per day but with all the little corners with black in them it made me a bit uncomfortable.
The air conditioning didn't seem to work until it was on for 3 or more...
"Very dated room, very old bathroom. Bed was super hard and uncomfortable. Reception and common areas were more modern and clean, but room was very dated and not that clean."
"The staff were extremely helpful and friendly. The room was very comfortable with good air conditioing welcome in the recent heat wave. Ienjoyed walking round the grounds and being able to take a drink out on to the lawn. The surroundings were pleasant."
"Travelled from Spain to attend a wedding Stated 2 nights. Receptionist was very polite and friendly Can’t comment on facilities as we didn’t use them or the restaurant The outside areas are well maintained. On the whole, we had a very enjoyable stay and wouldn’t hesitate to recommend this hotel"
"The hotel was noticeably run down and poorly maintained. The facilities were outdated, and the general appearance of the property suggested that it has not been adequately updated or cared for in some time. Overall, the experience was disappointing."
"Hotel is perfect if you just want to have somewhere to sleep if you are heading to Gatwick. Basic. But quadruple room was perfect for us. Parking is an extra £5. Beds comfortable. Room and bathroom clean. 3 miles drive to APH if you are parking there. Which we were. So perfect. Having driven down from Macclesfield."
"Great location, friendly and helpful staff, an excellent breakfast and a superb pool.
All let down by the lack of air-conditioning and an uncomfortable bed."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن ويلز
قم بزيارة ويلز واستمتع بالحدائق، ومراكز السبا، والأماكن التاريخيّة فيها.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
