"We arrived at the hotel. They gave us a lower classroom because the hotel was full. I explained that we had booked a business room and that we expect to get this room for the night. The front desk agent said that it wasn’t possible. She called the manager after I had informed them that we would leave the hotel. And then the room was available. The furniture is dated in the coffee machine leaked."
"The hotel advertises they have air conditioning but it was anything but an AC. Couldn't really be compared to a fan as it blew luke warm air. Property response when we inquired was they just don't have proper air conditioning in Europe like we're used to in the USA. Not true - we've stayed at multiple hotels across EU including others in Switzerland and when AC was advertised it was amazing. This hotel shouldn't advertise that as an amenity as it's not accurate.
Staff was nice and I'm sure...
"I paid upfront in January and now in August they are charging me again. I cannot get it resolved . I have sent them proof and they still say they won't remove the double charge
I cannot recommend this place to anyone"
"Great hotel right across the street from Basel SBB train station. Shower wasn't draining but the staff responded quickly and rectified the situation. Would stay here again if I ever come back to Basel, Switzerland."
"Room was clean and AC works very well and quiet especially when the bathroom door is shut. Location is very convenient for riding the trams which take you to most places within the city. I highly recommend this property."
"Hotel and room clean and tidy. Staff very friendly and helpful. Perfectly placed a few yards from the SBB station with the gift of a free transport pass from the hotel making all city sites very accessible."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
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