Find 4 Star Hotels in Puako, HI from SAR 1,135

"I'd have rather stayed at the Seaside Hotel. This place made me wait for almost an hour to get to my room, because their tram is so infrequent. I wanted to have breakfast, and all I got was a measly voucher at a cafe. Had to eat outside in one of few tables. Paid another $48 for parking. Would have saved over $200 and had a better experience at the Seaside Hotel."

"good"

"The bell men and women were fantastic. The front desk was very helpful. Mahalo."

"BEST PLACE EVER! This condo was so comfortable, so lovely, so everything! It was actually nicer than it even looks online. We will absolutely be coming here again. Do not hesitate - book it!"

"It’s a very nice place. The rooms are very nice and comfortable. A resort hotel should be 100% operational. The boats don’t work anymore. The tram only serves two sections of the hotel. The food options are limited and of low quality for the cost. A $50 plate of pasta should never arrive at a table cold. Lunch and dinner options are limited. Paying the price for a meal here should be remembered as amazing, not blah, blah, blah. The breakfast buffet is overpriced. The Luau was a great show, the food was pretty good. Standing in line in the heat for 45 minutes is ridiculous. Elderly people need places to sit in the line. Put some benches along the walkway. The lagoon was amazing. The prices for using water toys is ridiculous. Majority sat unused due to the high cost. Management were very attentive. Carter was especially helpful to address any concerns raised. The staff were very friendly and respectful. "

"Traveled with our little family. Overall very satisfied with our stay. The check in process, the property, the communication and check out was all a breeze. The unit was great, clean and spacious. Only saw one cockroach on the last day outside near our door. Which I’m guessing is not a big deal for Hawaii. The only thing I would wish for is having the most basics in the kitchen, like salt, pepper and cooking oil. Also, having more laundry detergent available would be ideal. I ended up going to the office, which is not on site, to ask for extra and they gave me some extra no problem. "

"Good room for families. "