"Friendly, helpful staff. We were upgraded to a suite (thank you) which was clean and had all the amenities you could wish for. We enjoyed drinks in the bar and an evening meal which was delicious. There is a large selection at breakfast including a hot buffet. The hotel itself is a 2 minute walk from Bolzano Sud train station and it is easy to get into Bolzano by train, one stop, or alternatively a bus."
"Air conditioning did not work, and staff lied to us about the property being full and not being able to change rooms. It was only after I pushed that they found us a room that was slightly cooler. But still 24 celcius overnight. Would not recommend."
"Our room was so nice that I thought we got taken to the wrong one, but it was the one I had paid for: a two-floor duplex better than some apartments I've lived in. Several patios with amazing views, a private sauna, two beds, two baths. Perfect location in the cutest part of Bolzano, 10/10 would recommend."
"The location can’t be beat, we were able to walk to everything! The room was clean, staff was friendly and helpful and the breakfast was very good. The only reason I gave 4 stars was because the wood floors are very creaky and make noise when walking-Try to get a room on the highest floor."
"The staff was outstanding—friendly, professional, and helpful. The room was spacious and clean, with everything we needed. The location is fantastic.
I would have given it five stars, but the breakfast was below average. It could have offered a little more choice, and the staff could have been more attentive when items ran out."
"terrible experience. Firstly we didn’t get robes and towels upon check in which meant we had to return for these from the red block to query about them. Apparently you need to ask for these! During check in, the woman was dealing with us at the same time as taking phone calls from quests and whilst this was great multitasking, it made check in less personal and may have been why she missed explaining things to us and providing us with a pool bag.
My biggest issue throughout this stay was the...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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