Find 4 Star Hotels in Pontypridd from SAR 177

"The entire hotel was absolutely amazing, close to the train station, close to the shopping area, lots of restaurants, the spa was so very good. The hotel staffs especially Ana and Joe, they were exceptionally helpful, sweet, friendly and kind, the level of professionalism was fantastic. Many thanks to them both. The rooms were clean and smelt good."

"Clean room "

"Stood at the bar to be served. Waited for 5-10 minutes. No staff came. So we left. "

"Room was ok, the overwhelming smell from the staff member smoking weed in the underground car park was not the best first impression. The smell lingered in the lift shaft for some time. Heating in room does not work so had some random heater splattered about the place. Room Was ok"

"Room had blood stains on curtains, dust everywhere. No towels and when asked for them one had stains on it.Cleanliness was poor and the lamp didnt work"

"Amazing. Wonderful hotel. The Manor House is attached via the conference centre and perfect rooms"

"We had a wonderful stay staff excellent good and clean room with excellent restaurant"

"Clean room, wifi was fast "

"To start with, the staff were absolutely lovely. In particular the receptionist (I think her name was Ellie) was so so welcoming, friendly and helpful! The hotel was clean, facilities were great. The room its self was very large and spacious with loads of natural light. Plug sockets, a fridge, safe, iron with board and some really nice quality products in the bathroom for you to use. I can’t fault anything besides the bed itself. I honestly had a really poor nights sleep due to how firm and uncomfortable the bed was to the point I woke up early and debated leaving sooner. I ended up folding the duvet in half and trying to go back to sleep on top of this to add more cushioning underneath. I would stay again but would maybe book a different kind of room to see if this was the same issue throughout. Overall the hotel and staff were fantastic but the bed was not suitable at all and very uncomfortable. I would recommend the children’s play area and games corner me moved somehow as it looks a little crowded when arriving "