البحث عن فنادق بتصنيف 4 Star في بونتيكون من SAR 190

"The staff at the front desk were fantastic even though they were so busy! The first room we were put it had an issue with the sealant on the shower glass - water flooded the bathroom. The staff moved us straightaway. However, both rooms were really run down. There were chips in the bathroom counter. There were marks on the walls. There was rust on the lamps. The mugs had stains. The towels were really crusty and had holes in them. Not really what I expect from a Novotel. I doubt I’d get holey...

"Staff at reception wasn’t overly friendly. Pool is made to look a lot nicer and relaxing on the photos. There is also an extra £5 charge per person to use the pool which wasn’t specified on Expedia at time of booking. They waived the charge but it’s not worth the money unless you want your kids to let off steam. Great location and room was very good. "

"Had a lovely stay at the vale resort on 28 march. Made use of the spa and had a 2 hour walk around the grounds,lake and castle after a lovely breakfast . Well recommended for a break away"

"All the breakfast items was cold the room was clean but small and dated bed was solid as a rock think the 3pm check in is abit late surely they can get room done by 1pm definitely wont rush to say there again most probably use premier inn instead "

"Quite poor. The most uncomfortable bed I slept in, had a loose cable on the outside bang on the window all night, plumbing was making really loud noises that kept waking me up. In terms of cleanliness, mould in the bathroom, could see someone else shaved there as there was lots of cut hair on the floor. Overall, if it wasn't for the staff being very polite, it would've been a 1 star"

"Reception staff were really friendly and welcoming. Room was spacious and comfortable, and it was a delight to stay there. Will definitely return, and I would recommend this hotel to anyone. "

"Spotless great breakdown "

"Parking was easy and safe.. room was clean however bathroom took time to get dry must provide some slippers for toilet. Overall good experience "

"Good"