"Brand new modern hotel. Beautiful room, comfortable bed, nice amenities, amazing staff. Great location. There’s no parking on the premises, but just a short distance to a couple of parking lots.
It was surprising to find out that there is no room cleaning/ maintenance while staying unless you request it and there’s a fee of $35 for the service and bed making.
A recommendation to the property manager would be to signal the light switches around the rooms; due to the dark walls and ambiance it is...
"This hotel is all about location. The bath room was extremely outdated. The caulking around the bathtub was full of mildew, the bathroom sink did not drain properly and the floor of the shower was stained so it looked dirty. The pool area was great for the kids and having a balcony is a perk. For the price of the hotel, I expected a higher level of cleanliness."
"Our stay at Hotel Plaza Quebec, which is advertised as a 4-star property, was unfortunately affected by several issues with Room 525.
The sliding bathroom door was not functioning properly and the lock was broken. My husband actually had to fix it himself. We were travelling with our children, so we had very limited time and energy to deal with the inconvenience or request another room. We also heard several other guests raising concerns in the lobby, which made us hesitant to spend additional...
"Côté negatif :
Nous avons passer 3 nuits a l' hôtel et la première soirée, nous avions une activité dans le vieux port , donc nous sommes revenue tard (minuit) SURPRISE il ne restait pas de place pour se stationner , de plus les 4 bornes de recharge occupé.
Il n'y a pas de savon à vaisselle ou de torchon dans les armoires de la cuisinette. Le frigo est minuscule . Pas de bac pour le recyclage ( pour bouteille vide). Le déjeuner continental n'en vaux pas la peine. Petite piscine pas plus de...
"Qualité prix interessant, credit lors de la réservation à utiliser sur place à notre choix est un plus interessant. Bien situé proche de restos.
Un peu loin du Vieux-Québec mais pour avoir de quoi de qualité à moindre coût cela en vaut la peine. Borne de recharge sur place disponible aussi si vous vous déplacez en électrique."
"Great location for Old Quebec City. Onsite parking was a bonus and the staff were great. The only thing that let it down was room cleaning… We were there for 3 nights and the only thing done was make the beds and change towels that didn’t need changing as we didn’t put them in the bath. Maybe that’s the hotel policy for a short stay? The room and bathroom were also small so possibly not easy to clean around our stuff?
We did have a dog friendly room which was great, but may account for the...
"The room was clean. The staff was very helpful. The breakfast was very good. The carpet did seem outdated and needed to be updated. Overall very good experience."
"It was okay property , the light in the room was not working , we complained but it couldn’t resolved . No other issues . Breakfast is not included but so many restaurants are nearby. It’s a nice hotel overall ."
"We were extremely happy with our stay at the Hotel Manoir Victoria. It was our first visit to Old Quebec City and as seniors, we were concerned about the ease in getting to the hotel, parking and its proximity to sites. Manoir Victoria checked all those boxes. It’s a short drive from the highway and the valet parking garage is right next to the hotel. (Note: The garage is BEFORE the hotel.) There is a flight of stairs to the hotel lobby but assistance with bags is available, upon request. The...
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