البحث عن فنادق بتصنيف 4 Star في بيتورث من SAR 258

"Decor is tired, carpets have holes, room is dated, very hot, can’t turn off towel rails,room not cleaned, dirty glasses, old rubbish in draws. Bar is expensive restaurant is basic food, dirty dog eared old menus…."

"I have stayed here now more than 6 times always good"

"The attic rooms, which are expensive, are not fit for purpose in hot weather. No air-con, of course, but you can barely open the windows. The sun blasts on to the roof just above and creates an oven! The provided fan was little help. Very bad night's sleep. The unhelpful receptionist told me that the hot room was due to the heat. I asked if we could swap rooms, but he said the hotel was fully booked, despite a portable sign outside saying 'Rooms available tonight'. Breakfast was very poor....

"Truly beautiful, historic and well located."

"A terrible experience. Very tired hotel and spa facilities. Poor staff, rude and unhelpful. Complaints have taken a week so far to hear anything back. It appears there are a long list of people complaining."

"Room not ready, told to go to the lounge bar. Took 30 minutes for any staff to even be there."

"Check in was a challenge as I was asked to try a new self check in system on a tablet. 2 staff members just stood there and watched me struggle. After a 6 hour drive in the heatwave it would be much quicker just to check me in as normal by a human rather than doing it yourself. Human interaction is disappearing! Pool,sauna and steam room was great addition to the trip."

"Thank you for setting up the sofa bed and extra towels as requested"

"Awesome"

"Fantastic over night stay"

"الأقامه مريحه والموظفين يشعرونك بأنك فرد من العائله. الخدمات جيده"