Find 4 Star Hotels in Penycae from SAR 245

"The spa changing rooms could do with a revamp - they are small, .cold and they don't smell great. More loungers around the pool area would add to the experience too. The corridor leading to the toilets off reception smells terribly and it was the same last time we stayed too, Other than that, the hotel is lovely, the food in the Palm Court is great and the breakfast great too. The treatments in the spa were also amazing. Bathrooms great in the rooms too."

"amazing stay, clean room, lovely staff very attentive left us some muffins and a happy anniversary message in our room! yummy breakfast, spa was so nice, lovely pool and gym, massages were so relaxing too!"

"The room was clean, though the sofa bed had a very thin mattress so you felt the bars in the bed frame, very uncomfortable. Pool was nice. Strange rotton milk smell in parts of corridors "

"Unexpected Early check in! Friendly staff! Strongly Recommend to book this hotel when you visit Chester! "

"Very pleased with our stay’ Room wonderful Staff most obliging Only problem was the bar was not open which was disappointing."

"Staff were really helpful and the apartment was clean on arrival"

"Very disappointed with breakfast. Continental breakfast consist of a poor restricted choice and everything is extra. Long wait for service. Shower screen doesnt work which lwaves water on bathroom floor Bed uncomfortable Very few TV channels Many better hotels in Chester reasonably priced with better service "

"You pay a lot of money to stay in the Hotel and then have to pay £20 to use the spa and gym"

"This is an old castle so dont expect luxury. The room i was in was dared and lazy but the small nuce but very small. Gym was ok but dated Grounds were fantastic and good parking They had hot tubs but you have to book. Evenn meal was just ok but not alot of choice and expensive but the restaurant was not great to eat in. Breakfast was awfull and ants on my table. I did report this. Id not fo back "