"Had to change rooms a few times. When I reached what I thought was my final room, a man walked in our room. I called the front desk and the lack of care was alarming. I was staying w my 15yr old daughter and they basically didn’t care then told me if we wanted we could get a new key. After expressing we no longer felt safe they basically said they have no rooms and they can cancel my reservation. All while this was going on security came to my room, started opening my door and “testing the lock”...
"Had to change rooms a few times. When I reached what I thought was my final room, a man walked in our room. I called the front desk and the lack of care was alarming. I was staying w my 15yr old daughter and they basically didn’t care then told me if we wanted we could get a new key. After expressing we no longer felt safe they basically said they have no rooms and they can cancel my reservation. All while this was going on security came to my room, started opening my door and “testing the lock”...
Katie