"Clean hotel with very friendly personnel and very nice onsens to relax in.
There were a lot of options for breakfast but while they say untill 10 am you can actually only get breakfast untill 9:45."
"A little disappointed with our stay, the staff were lovely we went to the lakeside grill after booking a table, for a buffet it was expensive and the food was subpar and not as advertised on the video signs. As the weather wasn’t favourable we decided to leave early and didn’t even stay for breakfast. There is a lot of potential for improvement it needs reinvestment and an update it’s in a wonderful place but needs to match that with amenities."
"Before we got to the hotel the communication about getting to the hotel from the train station was poor and unhelpful.
It was disappointing that there wasn’t a restaurant for a light lunch or dinner. And we asked about restaurants nearby we were only told of one. We found one we liked on our own.
The hotel was lovely and I especially liked the women only bath."
"The hotel was just magical, from start to finish we loved every minute of HAKONE Setsugetsuka, especially the private Onsen. We also used the bath in our room which was fabulous. Highly recommend this hotel wish is right next to the train station so great if you don't want to walk to far."
"Great rooms and onsen, let down by the front desk
We stayed two nights as a family of five in a junior suite. The room was spacious and clean, the grounds are beautiful, and the onsen is excellent.
The problem was the front desk. An older male receptionist flatly refused two small, ordinary requests: printing a single document, and a small box of pastries for our early departure that a female colleague had already agreed to prepare. No apology, no explanation, no attempt to help.
A shame,...
"Unfortunately due to weather Mt Fuji view wasn’t there from the room. There is an issue with mosquitoes in the room despite insect repellent and the room had a distinct moist smell. The outdoor onsen is good. There isn’t any rule observations for onsen though as I have witnessed foreigners with large uncovered multiple tattoos entering the onsen without showering or covering the tattoos. The Kaiseki dinner was ok, less than my last stay at a different ryokan. Considering the price it’s a little...
"The room is lovely and it’s very nice with the fact that it has a fireplace.
Everything is clean and very maintained.
The breakfast was superb and so was dinner."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن أوشينو
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