البحث عن فنادق بتصنيف 4 Star في وادي أوكاناجان من SAR 266

"The room was not the same as the pictures, dirty(filthy)and the shower only had scolding hot water. The solution from staff was to use the pool showers down the hall. The manager did move us to different room but they cut the cable and Wifi and told us that it could not be fixed until the following day when we were leaving. To be honest I wasn’t expecting the Shangri-La as I got the room for a sale price but you would hope for clean bed(without hair and stained sheets) and a working shower....

"Amazing views, clean properly. Helpful staff"

"We had a great stay overall. The room was clean, the staff were friendly, and the hotel was beautiful. The only issue we had was that we accidentally went to the adults-only pool because we weren’t aware there was a family pool a short 2–3 minute walk away. We mentioned it to the staff, and they were very understanding. They apologized and gave us a $50 credit to use at the restaurant, which we really appreciated. Their excellent customer service turned our experience into a positive one. We...