"The hotel advertises they have air conditioning but it was anything but an AC. Couldn't really be compared to a fan as it blew luke warm air. Property response when we inquired was they just don't have proper air conditioning in Europe like we're used to in the USA. Not true - we've stayed at multiple hotels across EU including others in Switzerland and when AC was advertised it was amazing. This hotel shouldn't advertise that as an amenity as it's not accurate.
Staff was nice and I'm sure...
"I paid upfront in January and now in August they are charging me again. I cannot get it resolved . I have sent them proof and they still say they won't remove the double charge
I cannot recommend this place to anyone"
"Great hotel right across the street from Basel SBB train station. Shower wasn't draining but the staff responded quickly and rectified the situation. Would stay here again if I ever come back to Basel, Switzerland."
"The hotel and room were very clean. The bed was really comfortable. Facilities were all really useful. The staff were very friendly and helpful. The upgrade was excellent with free travel on public transport and discounts for attractions. Excellent location for transport and amenities. Would certainly stay there again and would highly recommend."
"Prima kamer. Helaas was de slaapbank niet opgemaakt bij aankomst. Dit moest nog gedaan worden nadat wij dit gemeld hadden. Voor de rest stille kamer en goed ontbijt."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
