"We booked an ocean-view room through Expedia, but the only view from our room was trees and the garden. We chose not to complain to the front desk and stayed in the room we were assigned.
We also arrived early and asked if early check-in was possible. The front desk took our phone number and told us they would contact us when the room was ready, but we never received a text or update. We ended up waiting for our room, even though check-in was listed as 4:00 PM.
In addition, we were charged...
"We booked an ocean-view room through Expedia, but the only view from our room was trees and the garden. We chose not to complain to the front desk and stayed in the room we were assigned.
We also arrived early and asked if early check-in was possible. The front desk took our phone number and told us they would contact us when the room was ready, but we never received a text or update. We ended up waiting for our room, even though check-in was listed as 4:00 PM.
In addition, we were charged...
Leslie