"We loved everything about this unique hotel, the staff were amazing and as we stayed for six days it felt like we became part of the family.
Any request we made was attnded to mmediately. We would highly recommend the Corbin and perhaps in the future we may have the opportrtunity to meet again."
"We enjoyed our stay. The staff were helpful, we did an early check-in, our suite was spacious and clean, and child loved the pool. If you use the sofa bed, you can request an extra blanket."
"they need more amenities, free tea and coffee down in the lobby, a bath mat in there bathtubs. a much better coffee maker in rooms. a free breakfast would be nice, the housekeepers were awesome"
"Large room with very comfortable king size bed. The view was spectacular looking out onto the provincial parliament buildings and the Chateau Frontenac. Staff were friendly and very accommodating. I highly recommend this hotel."
"The hotel missed the mark on a couple of things concerning training. Staff putting me in an accessible room without notification. I didn’t choose this room type. You cannot allocate a room type and not ask the customer. Simply being able to describe the button on how to control the air in the room instead of sending a maintenance man. Room knowledge is important and most issues can be troubleshooted over the phone. Staff is cold and lacks empathy and personality. Guest satisfaction training is...
"LA piscine est très petite en fait il s’agit plus d’un spa. L’air climatisé est très bruitante et l’ajustement est très difficile à faire. Le matelas est trop mou. Le restaurant est dispendieux et le choix au menu est restreint. Personnellement, je ne recommande pas ce restaurant et l’ hôtel."
"Piscine salle, petite, non chauffée. Très mal situé, loin de tout. Pas de personnel pas de room service. Moquette salle , acariens, poussière. Séjour catastrophique. Je ne recommande pas."
"The Good: Comfy Plush Beds, Nice View, Large Rooms
The Bad: Location ~ relatively far from main attractions, situated in less desirable part of town (forced to exit out of garage into back alley where several homeless are engaged in undesirable activities ~ not great for children to see)
The Ugly: Very little water pressure in our room for showering, brought issue up with concierge twice and told management would contact us, but they never did ~ Brought up issue again on exit, and they comped us...
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