"This is supposed to be a high end hotel but they need to improve on the details, Asked for a late check out at 11.30 and got a 11.15 answer??, paid $40 for valet and they game a another car and had to figure out where mine was, got a coffee and they have run out of lids, reserved a regular room and got a accessible room and no one told me at check in. Just details but when you are paying big bucks you expect something different."
"This is supposed to be a high end hotel but they need to improve on the details, Asked for a late check out at 11.30 and got a 11.15 answer??, paid $40 for valet and they game a another car and had to figure out where mine was, got a coffee and they have run out of lids, reserved a regular room and got a accessible room and no one told me at check in. Just details but when you are paying big bucks you expect something different."
JUAN