"Bad bad old really bad customer service
Double charged still waiting on credit card dispute
Beds were terrible
Lobby has a water leak the ceiling could fall anytime"
"I found the hotel was very handy with the 24 hour desk especially as flight was delayed and missed the last train to Lucca and had to get a taxi. Staff was friendly and the rooms were clean and airy. Would highly recommend"
"We loved everything about this hotel. Convenient parking, friendly and helpful staff, great buffet breakfast and was in a great location. We’ll definitely stay here again when we’re back in Lucca."
"The hotel is in a perfect location for exploring the old walled town. Staff were great to point out best routes and make us dinner reservations. Our room was fabulous, clean , comfortable, nicely decorated and quiet at the back of the building. Free parking was a wonderful benefit. Lots of selection for breakfast and a handy bar for evening drinks."
"Mi è piaciuta tantissimo la posizione di questo hotel, nel verde, con ampio parcheggio e possibilità di cenare all’aperto. Personale gentile. Camera abbastanza nuova, anche se non grande (l’anta dell’armadio si apre solo parzialmente perché troppo vicina al letto), molto silenziosa e con la possibilità di fare buio assoluto. Da migliorare la manutenzione: i sanitari perdevano acqua, la cassaforte non si chiudeva. Buona la prima colazione, anche se migliorabile (poca scelta p.es. Mancava frutta...
"The room was clean, the breakfast was excellent and a great value for the price. We also had dinner at the hotel. It was very tasty and the price was fair. The wait staff was very friendly and helpful."
"Quando prenoti non c'è scritto, ma stanno facendo lavori di ristrutturazione, perciò dalla mattina presto ci sono rumori, trapani, e botti. Letto scomodissimo e duro, pulizia scarsa, nel bagno c'erano ovunque capelli. Colazione scarsa. Per 100 euro a notte c'è di molto meglio."
"Wunderschön in einem Park gelegener alter Palazzo mit schönem Pool. Freundliche und hilfsbereite Mitarbeitende. In manchen Bereichen besteht ein gewisser Renovierungsstau."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
