"Bad bad old really bad customer service
Double charged still waiting on credit card dispute
Beds were terrible
Lobby has a water leak the ceiling could fall anytime"
"I found the hotel was very handy with the 24 hour desk especially as flight was delayed and missed the last train to Lucca and had to get a taxi. Staff was friendly and the rooms were clean and airy. Would highly recommend"
"We booked a small double room but it was very comfortable, and had everything we needed. The staff were very helpful and kindly tolerated my speaking Italian. Breakfast was varied and plentiful with great coffee. And the location was great - a walk from the station and a short walk from the city walls. Thank you"
"We loved everything about this hotel. Convenient parking, friendly and helpful staff, great buffet breakfast and was in a great location. We’ll definitely stay here again when we’re back in Lucca."
"Quando prenoti non c'è scritto, ma stanno facendo lavori di ristrutturazione, perciò dalla mattina presto ci sono rumori, trapani, e botti. Letto scomodissimo e duro, pulizia scarsa, nel bagno c'erano ovunque capelli. Colazione scarsa. Per 100 euro a notte c'è di molto meglio."
"Mi è piaciuta tantissimo la posizione di questo hotel, nel verde, con ampio parcheggio e possibilità di cenare all’aperto. Personale gentile. Camera abbastanza nuova, anche se non grande (l’anta dell’armadio si apre solo parzialmente perché troppo vicina al letto), molto silenziosa e con la possibilità di fare buio assoluto. Da migliorare la manutenzione: i sanitari perdevano acqua, la cassaforte non si chiudeva. Buona la prima colazione, anche se migliorabile (poca scelta p.es. Mancava frutta...
"Wunderschön in einem Park gelegener alter Palazzo mit schönem Pool. Freundliche und hilfsbereite Mitarbeitende. In manchen Bereichen besteht ein gewisser Renovierungsstau."
"The staff here are fantastic. All super friendly and helpful, we had an early departure and we were given takeaway breakfast for our journey. What a lovely boutique hotel to stay in, really made our visit to Lucca great!"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
