"Beautiful lobby, great location, excellent breakfast at Percy All Day. Staff there were superb. That's where it ends. Registration staff are another story all together. There is no absolutely no joy there, the woman who checked me in acted like she hated people. No smile, no welcome, no thank you for choosing row nyc when you have so many hundreds of other options. Just "give me your ID, and your credit card, we'll be charging a $500 deposit" and a threat about smoking. Room the size of a shoe...
"Beautiful lobby, great location, excellent breakfast at Percy All Day. Staff there were superb. That's where it ends. Registration staff are another story all together. There is no absolutely no joy there, the woman who checked me in acted like she hated people. No smile, no welcome, no thank you for choosing row nyc when you have so many hundreds of other options. Just "give me your ID, and your credit card, we'll be charging a $500 deposit" and a threat about smoking. Room the size of a shoe...
Christine