البحث عن فنادق بتصنيف 4 Star في ماكاريو غوميز من SAR 118

"Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons...

"Beautiful interiors and helpful staff made our stay so relaxing. Great place for couples to unwind and enjoy quality time."

"The resort was great for families. However we have been to better hotels in Mexico and did not pay as much as the Bahía Príncipe explore Tulum. Take US dollars, they will never give you change for pesos. À la carte bookings was an absolute nightmare. For the week my group of 9 got 1 restaurant booked. Considering each room is allowed 2 à la cartes and we all together had 1 is a joke. For the amount of money we spent on this vacation we expected a bit more. Our tv in the hotel didn't work for a...

"Overall the stay at Bahia Principe Explore Akumal was wonderful, the staff, the pools, entertainment, the rooms , the outdoor, the food, staff, everything was amazing! Specially the staff, so nice!!"

"Oh man, I wanted to like this place. I wouldn't support this hotel or any affiliated hotels after my stay here. 5 stars hotel? No not at all. Imagine not sleeping your first night of traveling, because the jets were soo loud it sounded like they were draining the entire pool. I kindly asked them to turn off because of the sound, they stated that they do that at midnight. Midnight, 2am, 4am, 5am still on. I mentioned this to the front desk they had the maintenance team look at the issues. I didnt...

"We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!"

"Todo bien "

"Unfortunately I cannot say the value of this place is accurate. The view is fantastic and restaurant staff were great, however I did not feel super safe/comfortable. My parter getting shocked when he turned the light on, to having to strain and twist to get out of the room to the back because of the room planning, the slippery floors in the bathroom and the raised deck boards causing many people to trip. The shower wasn’t clean and the design with wooden floor was smelly. This place could...

"Excellent experience. Staff was very welcoming and it felt like 24 hour personal catering. Also, food was 10/10."

"Hace falta aire acondicionado "

"We had such an amazing stay at this hotel in Tulum the entire property was spotless from the rooms to the pool area, which made it feel incredibly relaxing and well cared for. The staff went above and beyond to make us feel welcome, always greeting us with a smile and helping with anything we needed. It truly made our trip unforgettable, and we can’t wait to come back again."