البحث عن فنادق بتصنيف 4 Star في ماكاريو غوميز من SAR 161

"Very disappointed with our stay. This resort did not meet the expectations of an all-inclusive vacation. The front desk and management were not accommodating and constantly tried to nickel-and-dime guests. Our A/C didn’t work, and we were told we could move rooms only if we paid extra. We requested two queen beds but were only offered two doubles or one king. The room had ants in the bed, the bathroom was extremely small, and there was little to no privacy because the shower/changing area faced...

"The location was great, it’s inside Tulum national park. I understand that the beach is pretty much unsuable because of the seaweeds (I go to tulum every year since 2023 and the last time the beach was swimable was 2023). I know we can’t do anything about how nature decides to dump all the seaweeds in tulum but I’d appreciate if they make there pool clean and swimable. We ended up transferring to another resort but I got to give all the staff credit they were all nice and helpful. The food was...

"Está bien ubicado, la persona que atiende por la mañana en recepción es excelente para hacerlo. El hotel tiene todo lo requerido y está muy limpio. Tiene un súper mercado justo frente. Hay muchos lugares para comer cercanos de todo tipo de alimentos. Realmente cercano al centro del lugar."

"We loved our experience! The staff were super helpful with everything we needed. We had 15 guests with age ranging from 1 - 82 and the staff were able to accommodate our schedules and needs. Francisco in the akumal property - was so helpful with our whole family! He checked on us everyday to make sure we had everything we needed! We will be back for sure-- so much more to explore there!"

"The Copal is the kind of place that reminds you why you came to Tulum in the first place. Surrounded by jungle, it feels wonderfully close to nature while still being within easy reach of everything. The area is quiet, peaceful, safe, and very walkable. Our room with the rooftop plunge pool was absolutely fantastic. Visiting in July, when the beaches were covered in sargassum, having our own private oasis made all the difference. The rooms were spotless, comfortable, and well-appointed. The...

"Nous avons beaucoup apprécié notre séjour dans cet hôtel. Très cosy, au style minimaliste, qui permet de se sentir vraiment coupé du monde et de profiter d’un cadre paisible. La chambre avec piscine était vraiment satisfaisant. Le petit-déjeuner était excellent, avec des fruits frais et des jus de fruits fraîchement préparés. Le seul petit bémol est que le menu était identique chaque jour, un peu plus de variété aurait été appréciée. Le personnel était très serviable et toujours à l’écoute....

"My husband and I celebrated our 1 year wedding anniversary at Sana Tulum Hotel. We've traveled quite a bit together and it's all in the details for us. We had valet service throughout our stay, complimentary welcome drinks, our room was serviced twice a day, the check-in and out process was pleasant including the chilled hand towels they offer (scented with rosemary and eucalyptus essential oils) to freshen up throughout the day. The food and service was consistently outstanding. A huge thank...

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."

"Me encantó el lugar, súper nuevo, creo que recién remodelado los pisos súper lujosos con travertino y mármol y granito, hermoso, todos los utensilios de cocina, listos para poder cocinar, refrigerador impecable, tenían hasta destapa corchos, ollas, sartenes, desafortunadamente no cocinamos, pero hubiera sido buena opción, un comedor para 4 personas, Había muchos mosquitos porque acababa de llover, con un insecticida hubiera sido perfecto, Estaban remodelando y la alberca no estaba en servicio,...

"Great place, amazing hospitality, perfect location and excellent value for money! Would highly recommend!"