"Alarm went off twice at 3am in the morning. No hot water for shower. Shower water was backing up. Hairs also in the shower. Explained to staff at front desk when we were leaving and they couldn’t care less. Won’t be staying again."
"Location and staff were great! Accessible room was ok however I feel the room layout was not appropriate for a wheelchair user. Long internal corridor and over sized wet room, which the extra room could have done with in the main bedroom area. Room too hot even with noisy fan provided"
"Really well located, right next to Lime Street Station and close to Liverpool Center. Walkable distance to Anfield too. Breakfast was lacking a little bit, but hotel and room were very clean."
"When I read all the great reviews about this property, I thought if I got half the of great services written, I'll be glad. I wasn't disappointed! I was warmly welcome by the very pleasant and friendly receptionist Maria and Cole. They made all the check in process and my stay very seemless. The room was clean, modern and had the the necessary amenities needed for a comfortable stay. I had issue with my room and this was immediately resolved by the ladies and Christian . All in all my stay was...
"Friendly staff & helpful.
As for the hotel rooms, very dated in my opinion. The shower was not great with poor pressure and a very tedious tap which was either freezing or boiling."
"Nice hotel in the Wirral. Nice facilities such as Bar, restaurant, gym pool etc however gym and pool isn’t included in the stay, you have to pay extra and also parking you have to pay extra.
Staff weren’t particularly helpful, I had to ask about the pool and had to ask about breakfast times, they didn’t tell us anything until I asked.
Room was spacious but too hot and no air con.
Bath needed a rinse before I could use it"
"The location is amazing. Has the potential to be a great hotel. Staff was not stellar. Not willing to help and down right rude in the N64 lounge.
Ask for a room opposite side to Mathew street, that’s where music venues are located, and it’s super loud until wee hours of morning. They had no air conditioning when we arrived, so for the 2 nights with them we had to rely on fans to stay cool. We asked for a late check out to noon (from 11am), but they would have charged us a fee, so we negotiated...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
