"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned.
Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."
"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good.
However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise.
Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."
"Great location, large enough rooms, good security. Hotel is outdated with worn out carpets. Room on arrival didn't have slippers (very inconvenient), bottled water, bath robes."
"It was a very clean nice place in the middle of the city which was very nice. Very nice staff had some good interactions with them. Will 100% be booking the moxy again!! I love NYC"
"I had a great stay at Millennium Hotel Broadway Times Square. good sized rooms that were very comfortable. Great water pressure in the shower. Nice view from the 20th floor facing south and was able to get plenty of fresh air in the room as both windows were openable a good amount. Really enjoed my stay no real issues. And to top things off George the Rooms Manager gave me exceptional customer service which I really appreciated. So I am very positive about my stay."