البحث عن فنادق بتصنيف 4 Star في لارومانا من SAR 216

"Poor food choices"

"Customer service and front desk staff including the manager very unprofessional. Even though checking time was 3pm my room was not ready till 3:45pm. My paperwork was done earlier than 3pm since I arrived there about an hour earlier than the check in time. After completing my paperwork front desk personnel requested me to come and pickup room keys at 3pm. When I showed up at 3pm, they told me that my room was not ready. I checked out at 11:45am and I was informed “you just made it” since...

"I had some issues getting the fridge restocked and water to the room. We chose not to have room cleaned one day."

"We have very mixed feelings about this resort. The location was very nice, right on the water, with a ladder to enter and exit the ocean. There is no beach, but we prefer to swim in the ocean and pools without dealing with sand, so this was very nice. The pools are large and well kept. The grounds are also fairly well kept. There are some maintenance issues. Some of the public bathrooms were not kept clean. A soap dispenser in one bathroom was empty the whole time we were there. But, by far...

"We booked the Preferred Club, but didn't feel like preferred members. The beach is beautiful! The beach staff should concentrate on cleaning and maintaining it better. Hardly any sargassm. They moved our belongings while we were at breakfast for only 30 minutes, and didn't bother to tell us where they moved them to. Not cool. But management was very nice and understanding when we complained. The loud music was ANNOYING! There is no where to go to escape it! People are on the beach and wanted...

"Amazing property, couldn t be cleaner. The staff are trained at a very highly level; all very courteous; we really enjoyed the various restaurants and considering it is an all inclusive the food was actually pretty good. I have been to DR 3 times and would for sure consider staying here again. It was my wedding anniversary and they even had a ribbon on your door celebrating us! Loved every moment thank you for making our time wonderful"

"Tutto lo staff professionale il ristorante eccellente, l'appartamento molto bello e spazioso . Lo consiglio. "

"I am submitting this formal complaint regarding my recent experience with Arajet due to excessive flight delays, misleading communication, poor customer service, and unreasonable additional charges during our travel from Santo Domingo to Miami (MIA). Our flight was delayed for more than 6 hours with very little communication provided to passengers. The delay was not properly announced at the airport, and the airline website failed to clearly show the actual flight status, creating confusion and...