"Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill.
Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being...
"We stayed for 6 nights. First we are got room near the reception, it was very noisy at late evening and early morning. I asked to change the room , reception stuff change with out problem. Food was good and tasty , big variety. My son likes swimming pool, it is very clean , with salt and warm water.
I recommend this hotel."
"chambre spacieuse mais très bruyante beaucoup de bruit autour de l’hôtel le soir jusqu’à très tard surtout si vous êtes coté rue .
menage bien fait tout les jours les femmes de ménage sont agréable et très gentille.
bon les repas sont bons mais redondants normal vous me direz.
carte du snack prêts de la piscine très peu option en all inclus si non faut payer pour une salade ou autre que de frites ou un sandwich pain de mie.
personnel au top.
je recommande tout de même cet hotel c’est la...
"Wonderful experience, staff was lovely, rooms were sparkling clean, and air conditioner was impeccable. Outdoor balcony view was love could see the whole stunning views,and the sunrise as well as sunset view was spectacular!!!"
"The convenient location was a plus. Very walkable to city attractions. The mail complaint was there was NO air conditioning as advertised. Had the room key in the slot and the balcony door closed yet NO cool air whatsoever and it was really miserable to where we could barely sleep. Breakfast was nice and enjoyable and the pools were very packed with lounge chairs being claimed very early in the day by people putting towels on them with nobody in sight, which is unfortunate and shouldn't be...
"It was a lovely clean hotel. The all inclusive drinks were good quality. However the all inclusive meals were quite bland and lacked flavour
But I really enjoyed my stay"
"Prachtig uitzicht vanaf het balkon op de zee en de grote zwembaden. Goede airco in de kamer. Grote bedden. Zeer centraal gelegen. Geen parkeergelegenheid, maar op 15 minuten lopen zit megagrote gratis parkeerplaats."
"The service was very good. Staff were friendly and helpful, especially a lady by the name of
of Sonsolas at the Guest Experience desk and Fabian at check in desk
The amenities was let down by the very low powered air conditioning that on warmer nights made sleeping uncomfortable. Also only one small bottle of water was provided for the whole stay. Thank goodness there is a mini supermarket across the road for bottle water. There was no tissue box.
Food at restaurants were good. We had...
"We had a great stay at this resort and would definitely recommend it. The rooms were clean, and the staff were always friendly, welcoming, and happy to help. The customer service was excellent from start to finish.
The only small negative was that the mattress could have been a little more comfortable, but it certainly didn’t take away from an otherwise wonderful stay.
The location was perfect for us—not right in the middle of the busy tourist area, but close enough for a pleasant walk...
"The room wasn't clean we found the bathroom with stool on the walls and all near the minibar was wi and the people at the reception (except one women) weren't helpful enough, we couldn't make all the activities we planned because of the missing or we received. The rest of the staff were amazing and make our stay really good."
"This hotel is lovely. Everything is close within the hotel so easy to access where you want to be.
The Swimming pool is a sloping one and the deep end is 1.45mtrs my daughter was able to stand up in it fully. The only floating rings they allow can be purchased for €6 at their mini shop which is on the same floor as the snack bar.
The food was yummy, smaller choices than on previous places I have stayed, but actually that was better as this meant what there was was replenished often and it...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن لا غوانكا
استكشف المنطقة المحلية الموجودة في لا غوانكا والتي تشتمل على معالم جذب سياحي مثل حديقة تيده الوطنية وCharco del Viento.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
