"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am.
According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...
"I had a wonderful stay at this hotel. The property is beautifully maintained, clean, and offers a relaxing atmosphere. The rooms were comfortable, and every area of the hotel reflected excellent upkeep and attention to detail.
What truly made the experience exceptional was the staff and management. Everyone was warm, courteous, and always willing to help with a smile. The management team clearly takes pride in delivering outstanding service, and their professionalism was evident throughout my...
"Food was good, upholstery unclean, room was cramped and the photos shown in the pictures dont quite match with what is in the room. Service was good but the hotel upkeep and the furniture in the room was disshevled"
"Nice hotel except for their confusing lift system. There are 4 different lifts in the hotel for different levels and that’s really confusing. Other than that it’s a nice well kept property with excellent staff. Pleasant stay overall."
"Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this!"
"Not a Hilton property but it was ok, other properties were full so had no choice,
Rooms were ok large and mostly clean.
Bathrooms need some TLC lots of black mould on the edges , water pressure good, hot water was good.
My room had issues with water slipping thru the glass door and soaking the bath mat, surprised no one noticed this, forgot to mention to the front desk.
No mini refrigerator in the room , in my case had to go to the restaurant for ice 2 times a day to keep my medication...
"The good - the room size is huge, the staff at the restaurant were very courteous and provided service with a smile.
Please ensure to ask room on higher floors.
From start the experience wasn't good. Whlist making the booking we opted for breakfast and dinner included in our tariff. However, when checking in we were told to pay an additional rs 7000 for 4A and 1c"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن كودايكانال
تدعوك وجهة كودايكانال لزيارتها! اكتشف إطلالات البحيرة، والغابات، والآثار المهمة فيها وغير ذلك الكثير.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
