"There was a mix up with the booking so my ages and disabled father was unable to stay in an accessible room. The guy on reception was very helpful and we managed to stay in an alternative room that was adequate.
Unfortunately, my room was directly above the gym, which opens at 6am and loud music woke me up. Generally, the hotel seems more geared up to gym and swimming pool users than guests.
Overall, it was clean, convenient and has good EV charging. Breakfast was good and the staff were...
"The hotel is very clean and ideally located, with shops nearby and an adventure centre with cinema and other entertainment facilities just across the road. We booked a family room and it was great, very spacious and clean. I requested a cot for my baby and it was in the room when we got there. The swimming pool and other facilities were wonderful, and we all enjoyed it. The bar/restaurant was great too and they were showing the World Cup final on the big screen which was brilliant for my husband...
"Hotel on first impression looks good however further inspection shows it is in need of updating. Many aspects of the room upon arrival, batnroom plus hole and soap dish limescale and dirty, no aircon, kettle had limescale, tpilet roll holder loose. One lift out of action as was the jacuzzi. Manager was rude, told me to stop talking when trying to address concerns
and made excuses when issues raised in writing..
Spa staff nice that we came across. Breakfast okay.
It clearly has not been...
"The welcome was very appropriate and kind. The rooms were impeccable, well-appointed, thoughtful amenities, great bathroom, lighting and sun protection was perfect, and more.
Breakfast was healthy and balanced.
I was very happy with my stay, and all my benchmarks were satisfied.
The people always make a stay better or worse, and here I say thanks for the hospitality."
"The king room I booked and paid for, I was told wasn’t available. The hotel was full and the only room they could give me was a twin. It was 5pm and I didn’t want the hassle of trying to get my money back and then drive back up the A34 to the Hilton (where I should have stayed from the onset) The twin room smelt of smoke! I went back to complain, sleeping in a single bed like a ten year old I could cope with but inhaling stale smoke was too much to pay £129 for!!! Eventually they gave me the...
"Nice spacious room. Air conditioning in the room struggled in the heatwave but eventually became reasonably comfortable. Good hot and cold buffet breakfast."
"Location was good, hotel is very old, tacky, staff at front desk are good but can’t do much and when you ask to speak to the manager, he doesn’t come out on purpose and didn’t even show up the next day. Rooms are very old, no iron and blow dryer in the room. Terrible stay, no AC, the guy at the swimming pool entrance was unhelpful. Not a 4 star hotel, there are 2 star hotels better than this."
"We stayed for 5 nights and hosted a large family event over the weekend at the Hotel. Jane and her team ensured all aspects of our stay and the event were professional, friendly, seamless and delivered with care and professionalism. Thank you for your efforts and support."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن كينتبري
نورث ويسيكس داونز ومسرح واتيرميل من المعالم التي يمكن زيارتها في كينتبري.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابح ث فيما يقرب من مليون منشأة فندقية حول العالم
