البحث عن فنادق بتصنيف 4 Star في كيزوكا من SAR 171

""Terrible customer service and zero hospitality. I checked in on June 4 and asked to book the free shuttle bus. The staff refused to help and told me I had to use the self-service kiosk the day before my checkout. However, when I tried to book on June 6 at 10:00 AM, the kiosk system failed and only allowed same-day bookings. I went to the lobby multiple times for help, but the staff completely ignored my problem and insisted it was 'self-service.' The staff here care more about pushing guests to...

"Very convenient central location, connected to Osaka-Umeda station, and an easy train ride from anywhere in Osaka. Great views from upper floors and very quiet. Rooms are tiny and a bit cramped, but have all the amenities you’d expect. Laundry is a pain if you need it as they provide just 8 machines for >500 guests leading to a lot of frustration and waiting. Also, the lobby can get quite crowded. Fun notes: there is a mall in the building, including multiple sporting goods stores, multiple...

"The rooms are outdated and not super clean. The staff are helpful enough. The buffet breakfast is decent. The laundry room is super clean and new."

"Overall hotel was lovely - great location, lovely reception. The downfall was the cleanliness of the room (dust around the bed, dirty under the bed) and the drain smell in the rooms. General cleanliness was okay but did need a decent spring clean."

"Clean rooms with large, warm showers. The lobby is also clean and has all the amenities you could need. Rooms have kettles, pajamas, hair dryer, shoe cleaning supplies, and safes. Water and ironing rooms available. Staff is helpful and communicates in English well."

"ホテルの中がとても綺麗でした！ スタッフの方々は優しくまた泊まりたいです！"

"The best decision I made on my entire Japan trip was to stay one night after arriving (plane arrived almost when the trains were scheduled to stop) and one night before departing (plane departed at the crack of dawn). It was incredibly convenient, staff we amazing, and the room was so clean and comfortable! There’s a Lawsons which was just perfect for me for super early breakfast or super late night snack. I’ll definitely stay here again if I have flights like this. Thank you Nikko Kansai...

"とても良かったです"