البحث عن فنادق بتصنيف 4 Star في هانويك من SAR 253

"Need more staff at breakfast as some of breakfast run out as its very slow waiting for more food and"

"First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...

"We arrived to check into an accessible room. No help was offered to navigate a small set of steps to our room. No explanation of the amenities available or what time breakfast was served . The following morning our television didn't work breakfast was £16.95 for full english so we ate elsewhere. On our return after a lovely day out we were greeted with very loud music which all the guests had to endure as the events room doors were left open,so when we had to return to reception as our room key...

"Lumley Castle is steeped in history. The layout of the communal rooms is a little random and not brilliantly signposted. Staff are all very helpful. Restaurant was good quality. Breakfast good. The rooms lack a few amenities like usb or even plugs by the bed. Soap and shampoo is all that is provided in the bathrooms, which is unusual for a more luxury branded hotel. All small things but would make a difference. but overall it was a very pleasant stay."

"Room was big and the bed was big. Very clean throughout. The walls and headboards were a little tired looking. Our first room had faulty air con and on our last night we were given another room. We got a 30% refund for the nights we had no air con. The screen casting worked well in our first room but didn't work in the new room we moved to and the engineer, while very polite, didn't understand the issue either. The bar, breakfasts and staff were very nice."

"Good vicinity Very pleasant helpful staff Accomodation very good Good bar For a 4star hotel I would expect restaurant to be open at night - don't want to eat in a bar Need to look at H&S with showers. Have epilepsy - cannot have a bath. To climb over bath side with no grab handles is not a good idea. Difficult to get the shower working at an acceptable temp. Should have a walk in shower"

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"Fantastic staff and place to stay"