"The staff are lovely. The room OK I didn't rate the bathroom the tiles had a lot of mold on and the cold tap on the bath was so difficult to turn off the door on the bathroom stopped at the toilet so you had to go in sideways. Even though I didn't rate the bathroom I would still stay at the hotel again just not that room. I did mention the bathroom on checkout ."
"Looked at the website before we went and there was no information on facilities. Was really hoping for a gym but no mention on website. On arrival realised there was one but hadn’t packed anything to wear. Hotel location was great and staff generally very helpful, mattress on bed was only major complaint and sagged in the middle so little sleep."
"Been to a few hotels around Liverpool when travelling for football and this was by far my favourite. Room was very big, staff were great, cleanliness was top, pool and other facilities were great and well maintained."
"The room was cleaned every day staff were very nice we didn’t have the breakfast we were told that breakfast was very good evening meal was very good also bar meals were good.
From the queen hotel to the city centre it only takes about 20mins the city centre is lovely lots to see and to explore"
"Everything about our stay was perfect.
Breakfast and dinner in the restaurant was delicious. Clean and comfortable room and bed. Used the pool facilities, great jacuzzi!
Overall a great place to stay, would recommend!!"
"Staff were very pleasant. Check in was very slow due to computer system issues. Property dated and in need of a refurb. Rooms very dated. Bus or taxi required to get to the property from the airport."
"Loved this country house hotel. Very charming and close proximity to Chester and its zoo. Only 30 mins away from Manchester Airport so would definitely consider staying here if flying from there. Hotel is set in beautiful grounds. Has its own restaurant but we didn’t eat here as some lovely local places to sample.
Staff were very helpful and our room was comfortable and cosy. Would certainly recommend.
Breakfast was lovely. Freshly cooked and plentiful"
"Overall good but with a few issues. The shower rail/curtain was defective allowing exposed wood frame to rot. Torn curtain and scuffed walls. The duvet was torn. The lamp bulbs were old gas filled and not Leds. Breakfast was better on Monday than the weekend. Positive points , the food at the bar was great and the staff were friendly. Parking was great. Probably wouldn't stay again."
"We booked to stay at Rowton hall because we were attending a wedding. The staff were really lovely and very helpful Julie was exceptional as was another lady who helped us with our luggage. Annabelle on reception was also lovely, they really do have lovely staff, wedding bbq was lovely good choice of drinks, not exorbitant prices? Room was really lovely, nice comfortable beds. Thank you Julie and staff at Rowton hall."
"Nice looking hotel with a quirky feature, deco is nice so the garden area, BUT! Important bit which is the mattress and pillows are so bad. Mattress is too soft and could hit the floor if you sit on the edge. Pillows are lumpy, you know I mean by lumpy.
Breakfast was nice, huge breakfast"
"Everything was clean and comfortable and staff friendly and helpful. The breakfast was great and because I was veggie I was offered perfectly poached eggs and hot porridge. If I needed to stay in Chester again I would stay here again. Just sad I could t make use of the facilities"
"A massive 13th Century castle, so understandably bits look a bit tired, but no worse than many of the stately homes I've paid to visit. Spent hours just exploring the hotel and grounds. Very easy access to the town centre, which is currently undergoing a makeover, the new paving looks fantastic. My only criticism would be that the wifi wasn't particularly brilliant, but it didn't cause an issue. No problem for us, but stairs may cause issues for people less able...consider requesting a ground...
"Beautiful hotel in areas but if you’re planning to stay here with a baby or you are a wheelchair user I’d maybe think again! This hotel is not accessible at all, it’s quite old so has narrow corridors, lots of heavy doors that are shut between corridors & we were put in a room that had no lift access & was at top of a narrow steep staircase - it was completely impossible to get to with a baby & pram! We had to ask to change rooms and the staff on reception weren’t apologetic or friendly at all!...
"Tha room was clean and bright. Staff very helpful and professional. Breakfast excellent, good choice of food and drinks. Free parking. Swimming pool and jacuzzi good, changing room could be better ( s"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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