Find 4 Star Hotels in Heworth from SAR 208

"Lovely hotel, perfect location. Staff, service, food, bar all excellent. I made a mistake when booking by accidentally clicking on accessible room so I got a truly horrible bathroom. Honestly looked like a small hospital ward. Not the boutique look to match the lovely bedroom. Had there been a photo of this bathroom I might not have made the error. My fault though. "

"The staff were all pleasant and helpful, the food in the bar was lovely and the hotel was good with goid amenities."

"Excellent location. Nice, clean rooms. Reasonably priced for York - would stay again."

"Great Location, good breakfast, modern and renovated rooms."

"This is a good basic hotel to stay in. Staff are friendly enough and the breakfast was good. The hotel itself is dated and rooms are simple. The most infuriating thing was that the tap in the bathroom was set so far back from the sink that if you tried to wash your hands, water went all round the side and onto the floor. Reverted to washing hands in the bath! "

"A very nice hotel. Lovely clean and warm room. A good supply of towels and hot water. Staff were very friendly & helpful. Breakfast was amazing.....such a wonderful choice. Will definitely stay there again. "

"Staff very friendly and helpful. Comfortable reception and dining area. Stayed on a one bed suite room which was good for a young family (2 adults, 2 children). Swimming pool recently renovated on 2024 and is a nice addition to the stay."

"Hotel design is modern, clean and central to York´s attractions. I stayed for 4 nights, the standard rooms are well equipped, great design, and comfortable. It would´ve been nice to have an alternative to coconut biscuits, a variety of teas and a hot chocolate provided. The housekeeping was different standard everyday, one day the bed wasn’t made or the tea cups cleaned, other days it was very good. I ordered a different cooked breakfast every morning, and honestly wouldn’t want any of them twice. The smoked salmon and ´creamy´ scrambled eggs was a wafer thin slice of salmon with very watery eggs, the Eggs California had puréed grey avocado on a soggy muffin, the soft boiled eggs and soldiers were ok, and on the final day I ordered porridge with berries and honey…the porridge arrived minus the berries and had to ask for them again. When they came it was just 4 raspberries in a pot, and by that time the porridge was cold. The breakfast staff were inconsistent in service. Nearer 10am the staff are clearing tables very loudly and banging and crashing plates and cutlery on the trollies. On one day, a member of staff hovered near our table, wished us a friendly ´have a nice day´ when we got up to leave but then pounced to clear away our table. Service finishes at 10am but that doesn't mean hotel guests have to leave promptly at that time. Sadly the spa was closed for refurbishment so it wasn’t possible to take advantage of the hotel´s usual amenities. "

"The room is outdated, grubby carpet, creaky floors, you can hear everyone walking above and below you. The noise outside keeps everyone from sleeping. No double glazing. The toilet didnt flush, you had to wait for water to fill up - which took ages. The location was good and so was the water pressure in the shower. That was it!"