Find 4 Star Hotels in Hereford from SAR 271

"The hotel is lacking in cleanliness, our room had thick layers of dust on the surfaces and the inside of the wardrobe was filthy, the plug chain to the sink was in 3 pieces placed next to the tap and the bathroom door did not shut properly. The windows could all do with a clean and there were cobwebs to many of them with insects trapped so obviously had been there sometime.The bedside cabinet was broken inside. Breakfast was laid out covered in cling film that everyone had tried to remove and we had to request knives as there were none available. We gave polite feedback to the proprietor who blamed the cleaners, she offered us some money back and advised us to phone with our details but then was not in her office when we spoke to her on 2 occasions so could not process the money offered and also lost our number so could not call us back ? The fabric of the hotel is very nice, but it is sadly lacking in standards of hygiene and health and safety."

"A lovely couple of days at The Swan whilst checking many of the book shops in town. The hotel is very welcoming and all the staff were very pleasant."

"Clean and comfortable, although bed was a bit too close to the radiator. Early morning traffic noise, presumably from adjacent coach business"

"A great place to stay large rooms which was warm and comfortable so quiet at night too. Great food and lovely fresh ales. "