Find 4 Star Hotels in Hemel Hempstead from SAR 348

"Was clean and so close to everything "

"A lovely hotel with excellent, friendly staff. We had a very kind welcome to the hotel from Jonathan when we checked in. Will definitely stay again."

"I had originally booked a two-night stay through Expedia. However, my work at Charing Cross Hospital ended a day earlier than planned, so I needed to check out after the first night. When I approached the counter, I specifically asked the staff member Waqar if he could assist me. He confirmed he was available, so I proceeded. After handing over my keys and receiving confirmation that the checkout was complete, I simply requested a printed receipt. At this point, Waqar’s demeanour changed dramatically. He became quite impolite, claiming he now had other customers waiting and instructing me to go to the next counter. When I explained that a printout would only take a moment, he began arguing with me, questioning why I was checking out early. To be honest, the interaction felt more like an interrogation than a standard hotel service. It seemed as though I was being questioned about “getting bail a day early” rather than simply concluding my professional stay. Despite my explanation that I was in a hurry to get home after my shift, he continued to be argumentative and dismissive. Lady next to him counter was also dismissive saying printout doesn’t take 5 mins and covering the person but in fact it just took less than 2 seconds. Staff is rude as I could read few comments on other websites and they have neither improved it nor are they apologetic. "

"We were told that we had a deluxe room. I don't know what was deluxe about it. It was very small, but otherwise pretty standard. Although there was a safe in the wardrobe, laughably it was not bolted down. None of the sockets had USB for charging phones etc."

"The hotel is in an excellent condition and I was very pleasantly surprised with how big it is inside. The staff were very friendly and helpful and more so, as I was celebrating a special occasion with my boyfriend, when we walked into the bedroom we were greeted with a bottle of champagne and cheesecake on the table and the bed was beautifully decorated with a towel swan and floral petals. I was so in awe it was the most wonderful surprise. So a huge thank you to the team for making our stay so special. We will definitely be back again soon! "