Find 4 Star Hotels in Hanmer from SAR 245

"Fantastic location, rooms are a little dated but clean. Bathroom was a little snug could do with re configuring as sink was too big for the room had to squeeze past to get to the toilet "

"Exceptional staff. Every person i spoke to was helpful and very friendly. Building was a bit tired so some areas of cracked tile and mold staining in the pool area. Room smelt of wet dog and there were clothes moths."

"Lovely hotel,the coffee in the room wasn’t nice,"

"Very clean, well looked after property. Staff were excellent - friendly, helpful. Loved the dogs! "

"Ok room facilities very good "

"We enjoyed our stay the hotel is a bit tired needs some improvement. Meals were delicious"

"Dated"

"Great"

"We have stayed numerous times, but unfortunately they seem to be on a downward slope of decline. Rooms are tired, make up mirror was chipped badly and the handle came off the shower wooden floors scratched really bad. Ordered room service and was asked to pay for it there and then which made me feel as if we were going to do a runner I’m not pay!! Check in at 3pm and only had one member of staff on and was not happy and welcoming at all. She needs to go on a customer service course. We had to wait 20 minutes to check in!! Not really sure if we will return. "