Find 4 Star Hotels in Gerland from SAR 323

"The staff made no effort in trying to help and they were very rude"

"The room may not be big but it is so well designed that it is very comfortable. The bed is very comfortable, the shower is very nice. I highly recommend splurging for a balcony. It is close to everything and the staff is very nice. "

"Despite listing that the property had AC they in fact did not. This resulted in us having to keep the windows open to the street noise outside"

"The rooms were ok pretty clean but for being so new already had grout missing in the tile. If you are staying for a rugby match 10/10 on location. If there for the city and you do not have a car it is not an ideal location. Luckily we had a rental car so it was perfect for us."

"The hotel has a decent location for exploring Lyon. The staff was friendly, the check-in process was smooth, and the room was clean. However if you’re traveling in the spring, it is worth noting that they don’t “activate” the air conditioning until “the end of May” (despite AC being listed among the room amenities). If you are traveling by car, I strongly recommend paying for the hotel parking—we opted to park on the street down the block and our rental car was broken in to. Obviously that’s not an issue with the hotel, but worth noting so people don’t make the same mistake. "

"Friendly staff. Hotel itself is abit run down and there was a smell in the room itself. No windows to open in room to air things out. Otherwise, it was a clean and comfortable room and enjoyed the stay."

"Excellent "

"Séjour globalement correct, mais assez décevant sur certains points. La partie restauration est vraiment très bien, assuré par un personnel particulièrement sympathique, et constitue clairement le point fort de l’hôtel. En revanche, le spa laisse à désirer : propreté très moyenne, hammam hors service sans que l’équipe ne m’en informe, et un accueil peu agréable — on a presque l’impression de déranger lorsqu’on demande une serviette, d’autant plus qu’aucun peignoir n’était disponible ni au spa et ni dans la chambre. Au final, l’hôtel reste convenable, mais la prestation globale manque de qualité autant dans les chambres que pour les équipements annexes, à l’exception du restaurant qui se démarque nettement."

"great sevice "