Find 4 Star Hotels in Firenzuola from SAR 276

"Clean room, amazing large bed."

"Clean hotel"

"Excellent location, best breakfast, the staff was very helpful. I would stay there again and highly recommend this hotel. "

"Excellent staff that were helpful polite and friendly , very clean room which was cleaned daily to a high standard, good choice at breakfast which was fresh and tasty, comfortable bed. Only pillows a bit flat and hard . Fantastic stay . Hotel 15-20 mins walk from main squares and attractions."

"The room was clean, but noisy. The toilet didn't flush well, I had to press the button for 30 times to do a flush. I like to thank the front desk staffs who helped me to check in and check out, they were all polite and friendly. The room attendants were nice too. I appreciated that very much. The terrible experience was from the restaurant. On April 18 local time. When I walked in no one greeted me nor asked if I wanted any coffee. I observed when other guests came in, the staff greeted them and asked what kind of coffee they wanted. The local tour guides taught us to do things slowly so I was trying to do that, the breakfast was ok, I ate slowly and then tried to plan for my itinerary, I believed for a total of 1.5 hours or so, when I went for my last cup of tea and back to the table, they already cleaned the table, one of the staff, an older gentleman with grey hair and black frame eye glasses suddenly yelled and lashed out at me, "You are here for two hours, two hours" then he continued saying things in Italian and walked behind me to somewhere....he was probably scolding me in Italian. His coworker and even some guests could hear it, his rude behavior was totally unacceptable, the worst that I have ever encountered, what have I done to deserve that? If you are working in service sector, there is no room for prejudice, discrimination, nor rude manner toward any customers. Of course I did not go back to that restaurant anymore!! "

"Great stay, loved it!"

"I had a great stay at this hotel. The room was clean and well-maintained, which made for a comfortable experience. The staff were friendly and welcoming, always ready to help with anything I needed. There was plenty of free parking available, which was very convenient. I also really enjoyed the breakfast, it was fresh, tasty, and a great way to start the day. Just during the pick time, breakfast area needed more staff. Overall, a pleasant and hassle free stay."

"Room was clean but the air conditioning did not work all night. No room service available. "

"The hotel was undergoing work so the whole outside area was out of use which we wasn’t informed about also the air conditioning was switch off due to being out or season so sleeping conditions were hot and the breakfast was so busy with lots of food running out "