"Not even worth the price! Room stunk, poo stains on pillows and overall no way 4star! I actually think it’s the worst place I’ve stayed in.
Breakfast was so cheap tasting better to go McDonald’s!"
"No food available after a long trip and the sea view room on the first floor is a bit of a stretch from a standing position only. I did manage to catch a glimpse between the rooftops."
"To be honest we weren’t expecting anything amazing but what a lovely hotel and a great price.
We booked the night before for a standard room and we got an email asking if we would like to bid for an upgrade..a cheeky bid later we were upgraded to a king deluxe room.
The hotel is ideally located with parking at the front and rear (beware the rear car park is a little difficult to find). Easy check in (2hrs early) and wow what a lovely room. Beautifully furnished, calming colours and all newly...
"Our long lasting impression will be the excellent attentive, helpful and friendliness of all the staff we encountered. Also, the hotel location was perfectly placed next to the beautiful river Avon and with easy walking distance to the centre of Salisbury."
"Wir haben unseren Aufenthalt sehr genossen. Das Hotel ist charmant und wunderschön, das Personal sehr hilfsbereit und das Frühstück hochwertig und lecker. Der Strand ist fußläufig zu erreichen und Strandtücher können ausgeliehen werden. Es gab eine Kapselmaschine für Kaffee auf dem Zimmer und täglich eine Flasche Wasser. Auch die Csndybar im ersten Stock fanden wir toll. Eine wirklich schöne Atmosphäre, vor allem mit der freistehenden Badewanne im Zimmer und dem schönen Fenster. Gute Zimmer- und...
"Staff was friendly, room size was big for our family and swimming was a hit with the kids. Location was good as beach 5 mins away but you have to go down steep steps. Pier was 10-15 mins away"
"Great location, clean and comfortable room, friendly staff, nice toiletries and great selection of coffee and teas. Great food and drinks available onsite.
Ideas for improvement- larger fridge, the fridge is tiny - other than the free water that is provided you can’t fit anything more in there. Robes would be nice as well as body lotion or hand cream in the bathroom."
"The hotel, staff etc were excellent. It's a beautiful hotel wonderfully situated. The breakfast was excellent. My only surprise was that it didn't do evening meals, so you have to go out to eat, but there is a pub in close walking distance that does."
"Very disappointed in our stay, it was stressful as multiple things were wrong with the room, the bath was unusable with no plug and they couldn't find one to fit it after many try's by the reception manager, which was very disappointing for apparently a paid upgraded "executive king room" it was basic with No king size bed more like a small double. The bedside lamp was broken and actually swung down where it was loose and just missed my head. The staff were polite and friendly and apologetic and...
"Room was clean , breakfast was very good , but not to much empathy from the staff. Besides is very nice property with excellent location. I recomend it"
"Aside from the location and proximity to a really wonderful beach, this was an incredibly disappointing 4* hotel. I can only assume the star rating is somehow tied to the prime location as there is little else to write home about here. The family room being the worst of all - terribly dated, still using a plastic shower curtain & a dilapidated balcony that stank of sewage. I don’t know if this is unavoidable due to rotting seaweed nearby or just the unfortunate positioning of some of the rooms...
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