البحث عن فنادق بتصنيف 4 Star في إلمونت، نيويورك من SAR 659

"Well maintained"

"The view and property"

"The vouchers were for a discounted breakfast however if you used them at Carve, right around the corner, you will receive the same or better breakfast for no charge. This was not explained at check in."

"When I first arrived at the hotel, while checking in; staff started adding hidden fees a $200 mandatory hotel fee. But explaining these hidden fees in a way of her doing me a favor by not collecting the money at that time. And then told me that if there was any confusion about the hidden fees, then I would have to speak with the Expedia. So I paid the fee, and she said that I would be reimbursed $97. The hotel was extremely dusty. There was caked up, dust all over the baseboards of the wall....

"We had to evacuate the building due to an emergency and there was no refund given"

"Terrible reception. Dark, noisy & crowded. Extra charges on check in- security deposit. Room too small for 4 people. No space for luggage. No working USB ports in room- we were promised this would be rectified but no one came to fix them during our 10 day stay. Never enough towels left- only two. When we phoned to get more this often took a long wait. A couple of times after waiting an hour we had to phone again to remind them of our request. Room not cleaned two days in a row. Not a 4 star...

"Great location and good service!"

"We had a wonderful stay at Lotte! The bed and pillows were exceptionally comfortable, the location was excellent, and the coffee at the café was amazing. Everything made our stay even more enjoyable. Thank you for a great experience!"

"Rooms were poorly maintained and falling apart. Dirty and the elevators were constantly having operational issues. Very poor connectivity and WiFi. Very far from any trains. They charge you to hold your baggage, something very basic and free even across NYC. Wouldn’t return or recommend."

"It was a different experience"