Find 4 Star Hotels in Des Plaines, IL from SAR 542

"In effective security as one of the nights, there were young kids running up and down the hall at midnight and another night there was such a loud fight that we were afraid of violence. One morning, there was no hot water Furniture was dusty."

"We had a very pleasant stay overall. Wonderful location, nice room, very clean. Staff were consistently warm, attentive, and eager to help with anything we needed. Breakfast was another highlight. There was a great variety of options, with something for everyone, and everything we tried was fresh and well-prepared. The only challenge during our stay was the elevators. Maybe some of them were not in service? They were often very slow or crowded, which led us to take the stairs at one point from the 8th floor. Unfortunately, when we reached the second floor for breakfast, we found that the stairwell door was locked, which was a bit inconvenient. Avoid rush hour! That said, the excellent service and great breakfast made up for the small inconvenience, and I would still consider staying at Riu many times again."

"The room was cleen enough, it smelled musty, but looked clean, rather out dated, IKEA furnished. Staff was friendly. I was told on check-in that i owed more money for the amenities, which was quite expensive for breakfast and a cocktail ($125/person) the hotel itself is pretty worn around the edges. I was awoken at 715 am to construction on the facade outside my window and was offered a new room for the remaining 4 hours rather than a reduction in rates. Kinda disappointed "

"Great experience! The staff really goes out of their way to make sure you are comfortable and taken care of. I really enjoyed my stay! We were across the street from the river and the shopping direct and walking distance from all the tourist attractions! I’ll definitely be back!"

"This hotel is awesome for visiting Chicago. The staff were consistently attentive, respectful and helpful with suggestions. The hotel room was clean and the view we had was fantastic. The pool and hot tub were relaxing — easy to access and get fresh towels. The only minor criticism was that the hotel is an older building and shows some wear and tear — if I owned it, I’d invest in new flooring because the old carpet is super gross. That said, for what we paid and what we got, we are extremely satisfied and glad we stayed at the Hilton, and will likely stay there again!"

"The hotel had no electricity upon arrival, inexplicably as there were no severe weather conditions. I was handed two glow sticks to be able to guide my way around the hotel and my room. You can’t make this stuff up. The fact that there was nothing provided to compensate for the matter (discount, credit, voucher, etc) is ridiculous. Apparently being the only on site hotel option allows for the hotel to not care about its guests and still retain business. I won’t be back. "

"Beautiful property, great resturant on site, an the pool and spa was amazing."

"Clean and large room. Reasonable price for early check in. "

"Was very happy with my 1 nite stay. The room was spotless as was bathroom. The bed was comfy ,i slept good. It was quiet and had room darkening curtains. Loved the huge tv with SHOTIME channel. I didn't try restaurant cause of other options near by. Id definitely stay agian. "